info@gracesign.com.au
07 3801 2709

Terms and Conditions

Grace Sign & Display – gracesign.com.au

Please read these Terms and Conditions carefully. By using our website, purchase products through our website and services and information offered on our website, you are agreeing to these terms and conditions.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site. The information contained on this Website should not take the place of professional advice.

Use

The Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions. You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.

Links to external websites

This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites. You may link to our articles or home page. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Shipping Policy

At Grace Sign & Display we use the most reliable and fastest delivery method. All orders will be shipped using the shipping methods you selected on cart and checkout page. Our courier cannot deliver to PO Box and Parcel Locker, please provide your street address.

Shipping Costs

Shipping costs based on your location and selected courier. Some remote or rural areas may apply a higher postage. Please contact us for further shipping details.

Return & Exchange Policy

Thanks for shopping at Grace Sign & Display. If you are not entirely satisfied with your purchase, we’re here to help.

Returns,Exchanges and Refunds

As all of our signage, print and display product is custom printed with artwork which the customer approves prior to printing, so it is essential that you select your product and check your artwork very carefully. It’s our customers’ responsibility to check the products dimensions, method of usage and installation, material of the products, features of the products before making payment.

Gracesign.com.au is not obliged to provide refunds for “change of mind” reasons, reasons of customers purchasing error or after the product been printed. It is also important to note that the colours in the artwork proof displayed on your screen are not accurate. Colours will print differently on different printers and materials and will display differently on different computer screens. If a colour is important, it is essential that a Pantone (PMS) colour is advised prior to the artwork proof being approved, so we can do our best to achieve the closest possible colour match.

Gracesign.com.au only accept the replacement or refund for a product damage or if the product fails to be an acceptable quality. However it is only entitled if the damage is reported within 7 days if receipt of order with photos and a description of the problem and we will make our best effort to reach a mutually agreeable resolution.

In the event of a warranty claim, Gracesign.com.au’s liability will be limited to the cost of repairing or replacing the goods. Gracesign.com.au will not be liable for any associated costs incurred by the customer as a result of a warranty claim. This includes, but is not limited to, the cost of installing the signage that is the subject of the warranty claim. It is essential that all signage is carefully inspected at time of receipt – and approved or rejected by the customer prior to the customer arranging installation of the signage.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your replacement or refund after inspecting the item. If your replacement or refund is approved, we will make effort but does not guarantee, to process refund aor replacement within 7 days of receipt by us of the returned product.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact

If you have any questions on how to return your item to us, contact us.

info@gracesign.com.au